Returns and refund

📦 Returns & Refunds Policy

At NeuroNudge, your satisfaction and your child’s well-being mean everything to us. We’re a mom-owned company that understands how sensitive and important your supplement choices are. That’s why we stand behind the quality of every product we offer.

However, due to the nature of our products, we have to follow strict safety and hygiene guidelines.

 

🚫 All Sales Are Final

Because our supplements are considered ingestible health products, we cannot accept returns or offer refunds once an item has been opened or delivered. This ensures the integrity and safety of every item we ship.

 

💡 But We’re Still Here for You!

If your order arrives damaged, incomplete, or if you receive the wrong item, we’ll make it right. Please reach out to us within 7 days of receiving your order and include:

• Your order number

• A photo of the issue

• A short description of the problem

📩 Email us at: support@neuronudge.com

 

📬 Missing Packages

If your package was marked as delivered but you haven’t received it:

• Please double-check your address and mailbox

• Contact your local post office

• Then reach out to us within 5 business days and we’ll do our best to help you track it down

✨ Our Promise

We know how important your child’s health is, and we’re honored to be part of your journey. If you ever have questions about a product before purchasing, please reach out — we’re happy to help guide you to the best fit.

Thank you for supporting this mom-run, mission-led brand 💛